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Q:
Why is the per shirt price higher
on a 12 shirt order than on a 100 shirt
order?
A:
No matter what the quantity, 12 shirts
or 1,200 shirts, it takes us the same amount
of time to prep and set up your order. The
cost is spread out over the total number
of shirts. It's really just simple division,
if the prep and set up cost is divided by
12, it will be higher than if divided by
1,200.
Q:
Can you make one shirt?
A:
Our minimum garment order is 12 pieces.
If I told what it would cost to print one
shirt you would probably laugh at me.
Q:
Can I order youth size shirts
and adult size shirts with the same design?
A.
Yes, but you have to keep in mind that
the design is sized to the smallest shirt.
This means that if your order consists of
youth small shirts and adult extra large
shirts, the design will be sized to the
youth shirt, around 9 inches wide. If there
were only adult shirts the design would
be in-between 12 to 13 inches wide.
Q:
Why does it cost more to print
on dark colored shirts?
A:
It all comes down to the thickness of
the ink. Screen printing ink is somewhat
transparent (see-through). Where it would
only take 1 layer of black ink to cover
an area of a white shirt, it takes two layers
of white ink to cover the same area on a
black shirt. To do this we have to semi-cure
the first layer of ink. In plain English,
we have to print white ink twice, which
doubles our print time.
Q:
How long will it take to finish
my order?
A:
The standard answer to this question is
2 weeks. We will also do our best to finish
your order as fast as possible if you need
it by a certain date. We have met deadlines
as short as 24 hours. The best thing about
this is that we do not charge for rush order,
(we can either do it or not). Call to see
if we are able to meet your deadline.
Q:
How can I lower the cost of my
shirts?
A:
The two main price factors in printing
is the quantity of garments and the number
of design colors. If you raise the number
of shirts you buy at one time and lower
the number of colors in your design you
could lower the per shirt cost by $3 or
more.
Q:
Can I get a copy of my design
on a disk to use for other printing.
A:
Yes, as long as you have paid full price
for the designing of your art, this includes
art prep and the per hour design charge,
we will provide you with a high quality
computer file that can be used for any type
of printing.
Q:
Can I bring in my own garments
to be printed?
A:
With the exception of our contract customers
we learned a long time ago that printing
on garments purchased outside of our shop
"brings pain." The main reason
for this is quality control, and the loss
of the ability to purchase extra, in case
of a problem with the printing.
Q:
Do you create art?
A:
We have two full time artists and a
full time digitizer. With over 20 years
of combined experience, we have the ability
to create just about anything you can think
of.
Q:
Can I bring in my own art?
A:
We encourage all of our customers to
at least bring in a sketch of what they
would like. We have used as little as a
bar napkin and as much as image set film
to process the art. The more you bring us
the easier it will be to make you happy.
We also except plain old fashioned ideas
and work from there.
Q:
Do you have screen charges?
A:
This is where most people get confused
and tricked. We do not charge separately
for screens. We have taken the time to work
all of the extra charges that most companies
charge separately, into one price. We have
also streamlined these cost factors to be
considerably lower then most companies.
If you are comparing our prices with other
companies remember to divide the total amount
of screen charges by the number of shirts
you are ordering and add that cost to each
shirt. You might be surprised to learn that
when a sales person tells you that your
per shirt cost is $7, after screen charges
it equals $9.
Q:
Do you digitize?
A:
Yes, we have a full time digitizer,
and a state of the art digitizing program
that can even convert files made for screen
printing into embroidery designs. Everything
is done in-house to maintain the highest
quality.
Q:
Can you use a file I provide
for embroidery?
A:
If your file is not digitized to sew
on embroidery machines, even digital/computer
files will have to be digitized..
Q:
I had my logo digitized at another embroiderer,
can you use it?
A:
Sure, but here is what we need. The
file needs to be a pulse file, dos condensed,
or a Tajima file. If this makes no sense
to you or the other company looks at you
funny, give us a call. Remember if you paid
for digitizing the file is yours.
Q:
Can I use other people’s
art in my design? i.e.. (cartoon characters)
A:
That a very, very big NO. When companies
have artists draw characters or designs
they tend to be very adamant about copyrights.
Although some places will copy a design
and print it right up for you we will shy
away from this. The alternative is to have
our artist, who is a great cartoonist and
designer, make you a design with a similar
flavor.
Q:
Do you sell letterman jackets?
A:
Sorry but no we don't.
Q:
Do you save the screens used
for my design?
A:
In the old days most screen printers
would keep screens so they would not have
to make them twice if there was a reorder.
Now days with only a few exceptions it's
more economical to reuse the same screen
over and over again. The film positives
are stored in case of a reorder. The savings
are passed on to the customers.
Q:
Can you make patches?
A:
Making patches takes a special machine
that we do not have. We can do the design
work and digitizing then recommend a company
who can make the patches.
Q:
What is the difference between
an art prep. charge, and an art design charge?
A:
Art prep is the process the art department
has to go through to get your design from
the computer file, to a film positive. Art
design is taking your ideas, sketches, or
pictures and making it into a logo or design.
They both are a one time charge.
Q:
What does it take to start an
order?
A:
Here's the short list. We need to know
what type of garment you will be ordering
and what colors to print. We need your logo,
design ideas, or finished art. And last
but not least we need a 50% deposit. If
you're having problems deciding on a particular
garment you can also choose to put a deposit
down on the art design and just start there.
The approval of your artwork usually takes
the longest.
Q:
Can I buy shirts with no printing
on them?
A:
Yes, Some customers just want to have
their group wearing the same color t-shirt.
Remember the more shirts you buy, the better
the price. Check out our pricing before
you go to your local retailer, you might
be surprised.
Q:
How do I pay?
A:
We love customer who pay with cash,
but most people pay by check, visa, and
master card. We do not accept American Express.
All orders are to be paid in full when picking
up your finished garments.
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